Links and support

Wellbeing supports for young people and families

Contact numbers

Kids Helpline
1800 55 1800
www.kidshelp.com.au
Chat privately and for free about anything that's bothering you. You can also get advice one-to-one on the web or by email.
Life Line
13 11 14
Suicide prevention, support if you’re in a crisis, and general help with your mental health.
Beyond Blue
1300 224 636
www.beyondblue.org.au
Info and help when you’re feeling depressed or anxious.
NSW Rape Crisis Centre
1800 424 017
If you or someone you know has suffered sexual assault or abuse.
Mental Health Access
1800 011 511
Nepean Hospital
4734 2000
Legal Aid Hotline
1800 10 18 10
Legal advice if you’re under 18 and under arrest.

Websites and resources

Food and financial support in the mid-mountains (Bullaburra - Winmalee) (PDF 124 KB)

Winmalee High School Online Safety Hub

ReachOut
https://au.reachout.com/
ReachOut is an online, safe place where young people can seek judgement-free support and access different resources.
ReachOut is designed with – and specifically for – young people, ReachOut is 100% online, anonymous and confidential, and lets young people connect on their terms. From one-to-one peer support and moderated online communities, to tips, stories and resources.
headspace – Katoomba
https://headspace.org.au/headspace-centres/katoomba/
headspace Katoomba offers young people aged 12-25 a welcoming environment where they can access free and confidential mental health support as well as support with work and study and alcohol and/or other drug support. Young people aged 12 - 25 do not require a formal referral. Simply phone, email or walk in to arrange an appointment with one of our staff during business hours.
Planet Youth – Blue Mountains
https://www.bmcc.nsw.gov.au/planet-youth-blue-mountains
Planet Youth Blue Mountains (PYBM) is a community-centred project aimed at preventing alcohol and drug use amongst young people by strengthening the social environment they grow up in
MYST
https://myst.com.au
MYST run a range of programs and support for young people, which includes individual support and group activities. See their website for current programs. MYST also run targeted student programs through Winmalee High School.
Platform Youth Services
https://platformys.org.au/
Platform support young people between the ages of 12-25 in the Blue Mountains, Penrith and Hawkesbury area. Services and supports include help with accommodation, education health, and other individual supports for young people.
Stronger Families Alliance
https://strongerfamilies.net.au/
The Stronger Families Alliance (SFA) is a network of government, non-profit and voluntary organisations working together with community to promote resilience and wellbeing for our children and young people in the Blue Mountains. The Stronger Families Alliance is convened and resourced by the Blue Mountains City Council. The website includes school holiday activities, heath and wellbeing tips and other useful resources.
Mountains of Help
https://www.bmcc.nsw.gov.au/community/mountains-of-help
A directory and advice about support services for young people in the Blue Mountains, NSW.
e-Safety Commissioner
https://www.esafety.gov.au/
Resources about staying safe online, for young people, parents/carers and educators. Resources designed specifically for young people cover topics such as online bullying, navigating difficult situations, dating and relationships and a range of other relevant online topics including sending nudes, drama online and disturbing content.
Call to Mind telehealth service
calltomind.com.au
call to mind telehealth service allows people across Australia to access quality mental health care. Their team of psychiatrists and psychologists ranges in availability and speciality to best meet individual needs, and consults are held on a video-conferencing platform so appointments can be attended from anywhere. There are also resources on mental health issues available via their website.
Service Seeker
Service Seeker is a health, welfare and community services directory. It allows you to type in a postcode and then find services related to the area.
Beyond Now app
Beyond Now is a safety planning app that helps you work through suicidal thoughts/self-harm.
batyr
batyr is a for purpose preventative mental health organisation, created and driven by young people, for young people. There are lots of helpful downloadable PDF resources for parents/carers in the batyr Resource Hub.
eheadspace
eheadspace is an online and phone support service for young people who may not find face to face counselling easy. Students can create an account and access a range of personalised services, information and support with help always at hand. Young people can log in to chat to other people like them, or get 1-on-1 direct support with a clinician.
Penrith Head to Health
Penrith Head to Health is a free service offering caring, friendly and helpful support for people experiencing psychological distress, suicidal thoughts and crisis, in a calm and welcoming environment.